Category: Books
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We Can Think And Do Different In Healthcare
My daughter and I spent some time with this bee at the park yesterday. This is how we look and feel when we’re immersed in deep, meaningful, significant work. Or just having a great time. Or both, which is more attainable than many of my fellow physicians may think. It can and should be messy,…
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Sweat The Details Because They Matter
Sweat the details — they matter! Something I read in a book over the weekend put into words a tendency that has from time to time made me feel a bit silly. 🔥Apple makes its packaging SO good that most people SAVE the old boxes. I see you. It’s OK. Even though these were in…
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People Remember How You Make Them Feel
The key to hospitality is knowing that people remember how you make them feel. My late brother, Jim Lewellis, was in the midst of writing a memoir when he tragically passed in June 2022. I recall sharing with him a glowing recommendation of David Chang’s 2020 memoir, Eat A Peach, because it reminded me so much…
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Drink Your Best Bottle Not On Your Best Day, But On Your Worst
Will Guidara, former co-owner and general manager of Eleven Madison Park in New York City, shares this counterintuitive piece of advice in his fantastic leadership book and memoir “Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect.” He says it came from one of his restaurant guests — perhaps Tyrion Lannister? via…